ShoesZuvera – Terms & Conditions
1. Online Store Terms
• By using our website, you confirm that you are at least the age of majority in your jurisdiction.
• You agree not to use our products for any illegal or unauthorized purpose.
• Any breach of these terms may result in immediate termination of services.
2. General Conditions
• We reserve the right to refuse service to anyone at any time.
• Your content (excluding payment information) may be transferred unencrypted over networks.
• You agree not to reproduce, duplicate, copy, or exploit any portion of the service without permission.
3. Modifications to Service and Prices
• Prices for our products are subject to change without prior notice.
• We reserve the right to modify or discontinue any service or product at any time without liability.
4. Product Information & Color Variation Notice
• We strive to display product colors and images as accurately as possible.
• However, actual colors may vary due to screen settings, lighting, and natural leather variations.
• Each leather product is unique and may have slight differences in texture or tone.
5. Accuracy of Billing and Account Information
• You agree to provide current, complete, and accurate purchase and account information.
• We reserve the right to refuse or cancel orders if any information is found to be inaccurate or fraudulent.
6. Shipping and Dispatch
• Orders are processed within the timeline mentioned on the website.
• Delivery times may vary based on location and external logistics factors.
• Zuvera is not liable for delays caused by courier partners or unforeseen circumstances.
7. Cash on Delivery (COD)
• COD is available on selected orders and locations.
• We reserve the right to limit or deny COD services based on order value or delivery area.
• Customers must ensure availability to receive the order at the time of delivery.
8. Order Cancellations
• Orders can be canceled within a limited time after placing the order.
• Once dispatched, orders cannot be canceled.
• Zuvera reserves the right to cancel any order due to stock issues, pricing errors, or suspected fraud.
9. Third-Party Links
• Our website may contain links to third-party websites.
• We are not responsible for the content, policies, or practices of these external sites.
10. User Comments, Feedback, and Submissions
• Any feedback or suggestions submitted may be used by Zuvera without restriction.
• We are not obligated to maintain comments in confidence or provide compensation.
• Users must not post unlawful, abusive, or harmful content.
11. Disclaimer of Warranties and Limitation of Liability
• All products and services are provided “as is” without warranties of any kind.
• Zuvera shall not be liable for any direct, indirect, or incidental damages arising from the use of our products or services.
12. Indemnification
• You agree to indemnify and hold Zuvera harmless from any claims, damages, or expenses arising from your breach of these terms or misuse of our services.
13. Severability
• If any provision of these terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
14. Governing Law
• These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
15. Intellectual Property Rights
• All content on this website including logos, designs, images, text, and graphics is the property of Zuvera.
• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
16. Product Care & Usage
• Customers are responsible for proper care of leather products.
• Zuvera is not liable for damage caused by improper use, exposure to water, chemicals, or neglect.
• Care instructions provided should be followed to maintain product longevity.
17. Returns, Exchanges & Refunds
• Returns and exchanges are subject to our Return Policy.
• Products must be unused and in original condition to be eligible.
• Refund timelines and conditions will be governed as per the stated policy.
18. Fraud Prevention
• Zuvera reserves the right to refuse or cancel orders suspected of fraudulent activity.
• Additional verification may be required for certain transactions.
19. Limitation on Quantity
• We reserve the right to limit quantities purchased per person, per household, or per order.
• These restrictions may apply to orders placed using the same account, payment method, or shipping address.
20. Promotional Offers & Discounts
• All promotional offers are subject to specific terms and may be withdrawn at any time.
• Discounts cannot be combined unless explicitly stated.
• Misuse of offers may result in order cancellation.
21. Delivery Acceptance
• It is the customer’s responsibility to inspect the package at the time of delivery.
• Any visible damage must be reported immediately to the delivery personnel and to Zuvera.
22. Force Majeure
• Zuvera shall not be held liable for failure or delay in performance due to events beyond our control, including natural disasters, strikes, pandemics, or logistical disruptions.
23. Electronic Communications
• By using our website, you agree to receive electronic communications from us (emails, notifications, etc.).
• These communications satisfy any legal requirement for written communication.
24. Account Responsibility
• You are responsible for maintaining the confidentiality of your account credentials.
• Zuvera is not liable for any unauthorized access resulting from your failure to safeguard your account.
25. Termination
• We reserve the right to terminate or suspend access to our services without prior notice if these terms are violated.
26. Entire Agreement
• These Terms & Conditions constitute the entire agreement between you and Zuvera, superseding any prior agreements or communications.
27. Changes to Terms & Conditions
• We reserve the right to update or modify these terms at any time.
• Continued use of the website after changes implies acceptance of the updated terms.
28. Contact Information
• For any questions regarding these Terms & Conditions, you may contact us through the details provided on our website.