Refund & Return Policy
Your satisfaction is important to us. Please review our policy below.
1. Eligibility for Returns
- Products must be unused, unworn, and returned in their original packaging.
- Return requests must be initiated within 3 days of delivery.
2. Non-Returnable Items
- Customized or made-to-order products.
- Products damaged due to misuse, negligence, or improper care.
3. Refund Process
- Returned products will be inspected upon receipt.
- Approved refunds will be initiated after successful inspection.
- Refunds are processed within 5–10 business days to the original payment method.
4. Exchange Policy
- Exchanges are available for size issues or manufacturing defects.
- All exchanges are subject to product availability.
5. Return Shipping
- Customers may be responsible for return shipping costs.
- Return shipping charges will be waived if the item received is defective or incorrect.
6. Damaged or Incorrect Products
- If you receive a damaged or incorrect product, notify us within 48 hours of delivery.
- Please provide clear images or videos as proof to facilitate a quick resolution.
7. Order Cancellation
- Orders can be canceled before dispatch.
- Once an order has been shipped, cancellation requests cannot be accepted.
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